Privacy Statement

LuCyrne Software recognizes the importance of protecting your personal information and we are committed to safeguarding your privacy online.

Because LuCyrne Software respects its customers and understands that they are concerned about privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We also post this privacy policy so that you know what kind of information we collect, how it is handled, and with whom it may be shared.

As we continue to develop our Web site and take advantage of technologies to improve the service we provide, this policy may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

The Complete IM site contains links to other Web sites. LuCyrne Software is not responsible for the privacy practices or the content of such Web sites.

By accessing or using the Complete IM Web site, you agree to the terms of this LuCyrne Software Privacy Statement, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of Personal Information

When you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, LuCyrne Software may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, LuCyrne Software may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information to LuCyrne Software, you understand and agree that LuCyrne Software may transfer, store, and process your customer profile. The personal information you submit will remain confidential to LuCyrne Software.

LuCyrne Software collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. LuCyrne Software also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other LuCyrne Software products and services.

LuCyrne Software recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to LuCyrne Software to be used to inform you of other products and special offers from LuCyrne Software, and you indicate this preference when you provide the information to LuCyrne Software, LuCyrne Software will honor your preference. We do not sell your personal information to third parties. We do, however, share selected information under certain conditions: LuCyrne Software may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want the information you provide to LuCyrne Software to be shared with other companies, and you indicate this preference when you provide the information to LuCyrne Software, LuCyrne Software will honor your preference.

Use of Cookies

When you visit the Complete IM Web site, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While LuCyrne Software uses cookies to track your visit to the LuCyrne Software Web site, this information does not identify you personally and you remain anonymous unless you have otherwise provided LuCyrne Software with personal information.

Choice/Opt-Out or Correct/Update

If you would like to remove your information from our database or not receive future communications, or wish to change or modify information previously provided please contact us at webmaster@completeim.com

Contacting our Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact LuCyrne Software, Inc. at webmaster@completeim.com